APP USAGE GUIDELINEs

To subscribe to course

1. Android: Directly pay in the app and course will be automatically added to my courses

2. iOS: Pay at www.bdsnext.com using same login credentials and upon successful payment, course will appear in my courses.

Screenshot policy

1. We have a strict screenshot policy and app will be blocked for use if screen shot is taken for a period of 7 to 10 days

2. On screenshot, pls report to 7899855300 in the following format

Name:

Registered email:

Roll number/Center (for classroom students only):

Issue: Device change

Device Change

1. Device change is allowed only twice in the entire course.

2. The processing time for device change is one week

3. Whatsapp your details in the following format to 7899855300 and drop a reminder after one week is over

Name:

Registered email:

Roll number/Center (for classroom students only):

Issue: Device change

Downloads Issues

1. You can only download 3 items at a time: Delete and redownload the app

2. You have exceeded the device limit for this course: Whatsapp 7899855300 in the same format as above

3. You need to grant permission: It’s a settings issue from your side, delete and redownload the app, when it asks for permissions, press allow

4. Oops, something went wrong…., try opening in landscape mode

Any other query

Whatsapp your details in the following format to 7899855300

Name:

Registered email:

Roll number/Center (for classroom students only):

Issue: Device change